20 Mar Verizon STILL Can’t Get Their Act Together!
Originally recorded April 11, 2017.
This has been a long time coming. The wife had an old flip phone, Verizon was charging us $50/month for something like 600 minutes. The phone, while it is “text capable”, only had a numeric keypad. In addition, Verizon would charge 10 cents per text. Time to switch carriers.
We went to metroPCS. Free Samsung Galaxy On5, $30/month unlimited talk and text. Data is 1GB at 4G/LTE speeds, then goes to 3G and is unlimited. More than plenty for $20 less a month!
Verizon has always been quick to take your money. Unfortunately, the Verizon account was set up through direct debit from our checking account. I wanted to ensure they would NOT be charging us, so we went to the local Verizon store, and they swarmed in like vultures. When I told them I needed assistance, all I got was lip. The stores are just there to take your money, like the company.
Switch cell phone providers, and do it now. YOU ARE PAYING WAY TOO MUCH, I GUARANTEE IT. Back in the summer, I switched alarm central monitoring companies, I’m saving $16 a month on that, and now $20 a month on this. I just gave myself a raise of $432 a year. YOU CAN TOO!
Quick other Verizon story I failed to mention in the video: My mother-in-law had Cablevision, now known as Optimum cable TV service for just about forever. She asked me about switching over to Verizon’s service called FiOS, and the quick answer was “don’t do it”. “Yeah, but they’re offering so much more for so much less!” she said. “Don’t do it, you’ll be sorry.” So of course nobody ever listens to me since I know what’s right, so she went and switched.
Guess what? They couldn’t get their billing straight for the entire year she had their service. Every month it was something else, and never was the $90 a month or whatever it was that was promised. After the year was up she switched back and I haven’t heard a word since.
When xjoe81x got tired of paying Optimum’s high prices, we both sat down at the computer and priced out a new service with all the bells and whistles he has, and it came out to be MORE than Optimum, even with the promotional rate!
It turns out cut-rate service is most times better than the huge conglomerations, which is also why you should support local mom-and-pop-shop businesses whenever possible. If nothing else, I guarantee you’ll get GREAT customer service, rather than the runaround.