Verizon STILL Can't Get Their Act Together! - Mobile Cell Deals
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Verizon STILL Can’t Get Their Act Together!

20 Mar Verizon STILL Can’t Get Their Act Together!



Originally recorded April 11, 2017.

This has been a long time coming. The wife had an old flip phone, Verizon was charging us $50/month for something like 600 minutes. The phone, while it is “text capable”, only had a numeric keypad. In addition, Verizon would charge 10 cents per text. Time to switch carriers.

We went to metroPCS. Free Samsung Galaxy On5, $30/month unlimited talk and text. Data is 1GB at 4G/LTE speeds, then goes to 3G and is unlimited. More than plenty for $20 less a month!

Verizon has always been quick to take your money. Unfortunately, the Verizon account was set up through direct debit from our checking account. I wanted to ensure they would NOT be charging us, so we went to the local Verizon store, and they swarmed in like vultures. When I told them I needed assistance, all I got was lip. The stores are just there to take your money, like the company.

Switch cell phone providers, and do it now. YOU ARE PAYING WAY TOO MUCH, I GUARANTEE IT. Back in the summer, I switched alarm central monitoring companies, I’m saving $16 a month on that, and now $20 a month on this. I just gave myself a raise of $432 a year. YOU CAN TOO!

Quick other Verizon story I failed to mention in the video: My mother-in-law had Cablevision, now known as Optimum cable TV service for just about forever. She asked me about switching over to Verizon’s service called FiOS, and the quick answer was “don’t do it”. “Yeah, but they’re offering so much more for so much less!” she said. “Don’t do it, you’ll be sorry.” So of course nobody ever listens to me since I know what’s right, so she went and switched.

Guess what? They couldn’t get their billing straight for the entire year she had their service. Every month it was something else, and never was the $90 a month or whatever it was that was promised. After the year was up she switched back and I haven’t heard a word since.

When xjoe81x got tired of paying Optimum’s high prices, we both sat down at the computer and priced out a new service with all the bells and whistles he has, and it came out to be MORE than Optimum, even with the promotional rate!

It turns out cut-rate service is most times better than the huge conglomerations, which is also why you should support local mom-and-pop-shop businesses whenever possible. If nothing else, I guarantee you’ll get GREAT customer service, rather than the runaround.

27 Comments
  • Systremor
    Posted at 12:24h, 20 March

    I'd be happy if I had a gig of data on LTE and then unlimited data capped at 3G! My carrier still hasn't switched to 4G

  • ltdunn86
    Posted at 12:24h, 20 March

    Problem is you are going into a corporate store and talking to SALES REPS about tech suppport or general support issues. That is not their job and they receive hardly no training for that. The system they use in the store is set up for taking payments and SELLING stuff not tech support. If you need support every wireless company has a department for that all you have to do is dial 611 on your cell phone. I have noticed this is a huge misconception.

  • Mitchell Armstrong
    Posted at 12:24h, 20 March

    I’m glad MetroPcs is working out for your wife. My dad has sprint. He pays about $50 dollars a month.

  • Mitchell Armstrong
    Posted at 12:24h, 20 March

    https://youtu.be/ydeCZpYbMMc

    Another Verizon cluster fuck

  • Mike and Willene Gladu
    Posted at 12:24h, 20 March

    You're quite skilled at telling the reenactment of what you said and what they said, "You guys don't have access to your own web site?" ha ha.

  • jaykay18
    Posted at 12:24h, 20 March

    15 brainwashed Verizon employees watched this video.

  • joe blow
    Posted at 12:24h, 20 March

    Switch to att best service

  • David Wingard
    Posted at 12:24h, 20 March

    Our tools to pull up accounts cannot be printed because it is personal information and you need to quit being so irate

  • ZombieRyushu
    Posted at 12:24h, 20 March

    Don't use CDMA Carriers. They are inherently Abusive. You can't buy your own Phones, Only use GSM carriers.

  • Kevin Ford
    Posted at 12:24h, 20 March

    It's OK, the business I work in require phones with good gps. So I get asked a lot what service I use because people are always looking for phone carriers. Tell them at this point in time I'm with verizon, but tell them the truth what verizon did. Saved many people from making the same mistake I did. Let's just say I should be on the at&t payroll. Lol

  • Kevin Ford
    Posted at 12:24h, 20 March

    Me and my family switch 2 verizon about 2 months ago. We were cheated out of $350 dollars thru there breakage fee program. Terrible costumer service, proceed with caution

  • lexmarks567
    Posted at 12:24h, 20 March

    OK so I have my own. Not a cell phone provided but my doctor. There front desk staff cannot get their shit together when I comes to billing. I got a bill marked final notice with only 7 days to pay or it goes to collections. Yeah take me to court over $67 you fucktards. The bill included services going back to 2012 when I didn't even have insurance then. It was a bunch of misc charges that either got missed or were under billed etc and they just now caught it or decided they wanted more money. I paid it but sent a letter with the bill saying why am I getting billed for stuff going back to 2012 when I didn't have insurance then and that was a walk in visit also. I also asked why is it labeled final notice when I never got any other notices. I even paid a couple of the bills online. Haven't heard back yet. Screw em I'm finding a new doctor. not going back to those con artists that just steal your money.

  • rccomo1
    Posted at 12:24h, 20 March

    The only one that I can trust is Verizon they do a great job

  • JSantana319
    Posted at 12:24h, 20 March

    Bro, fuck the carriers. Use Google Voice along with wifi, lol. In all seriousness, prepaid plans are the way to go IMO. You can get a plan with Republic Wireless with unlimited talk, text, and wifi for data usage for $15 a month.

  • zappy bear
    Posted at 12:24h, 20 March

    I'm on tracfone for $15 a month. That gets me 200 MB of data, 1000 texts, and I think 500 minutes of talk.

  • lexmarks567
    Posted at 12:24h, 20 March

    Why you getting combative with me? cause your not fucking listening. All you wanted was a damn print out saying the account was closed/suspended,that's all you asked for just proof that it's closed but oh no we can't give you that info

  • f23948
    Posted at 12:24h, 20 March

    can i stay away from mobile internet like Verizon, AT&T, etc?

    can i stay with wired internet like cable, FiOS or DSL?

  • Michael Gegzno
    Posted at 12:24h, 20 March

    The best plan is NO plan, use the dusty box that hangs on the wall!

  • DaSamNudge
    Posted at 12:24h, 20 March

    None of my friends with Verizon have ever had anything bad to say about it. AT&T on the other hand…

    MetroPCS runs off of T-Mobile's towers, you're honestly just better off getting on real T-Mobile.

  • tallboyyyy
    Posted at 12:24h, 20 March

    HAHA. I did just watch this on my phone! I just replaced my old phone but instead of going through my carrier, AT&T, I went to B&H photo's website and ordered an unlocked ASUS smartphone and paid probably $200 less than I would have for a comparable Samsung Galaxy S7 and I am still on a month to month deal with at&t with no new contract. I just swapped out the SIM card to the new phone and everything is working perfect and I never had to call or set foot in the AT&T store.

  • Charlie Sheehan
    Posted at 12:24h, 20 March

    I switched from verizon to metropcs last year, went from $60 to $30 for almost the same service and never had a major issue. I only had an issue with the porting process but that was a verizon issue.
    About 5 yrs ago my step sister had an iphone 4s w/ verizon (p.s. I HATE anything to do w/ apple) so she had an issue with it so we went to verizon. They knew nothing about it and told us to go to the apple store a half hour, out of our way! When we got there, there was a long waiting list to have someone help, and someone told us that the phone could be fixed at home by reinstalling the OS using itunes! What a hassle! So we drove all the way back home and fixed it our self's. To this day I will never own an iphone or any other apple device! My android phone with metropcs works just fine and with less BS than an iphone!

  • Sharkie626
    Posted at 12:24h, 20 March

    But Jaaayyyyy. Think of all that space for all the selfies you can take and upload to BookFace!

    I could totally see a Millennial in your position take a selfie and make a status like "OMG still stuck in the Verizon store!" Or those who make a status saying a building is on fire, asking what to do……. ugh. Maybe Darwin Awards will eventually weed them out.

  • Jesse Ladner
    Posted at 12:24h, 20 March

    Verizon is good to me! Down here in the south it is. Why not teach "the life" how to use a smartphone? But it will probably be too much.

  • Typical Legend
    Posted at 12:24h, 20 March

    Hey jay do you want the best knifes here you go https://youtu.be/72ZZ42Irxng

  • Tornexted
    Posted at 12:24h, 20 March

    (Sorry for reposting this comment, for some reason, I'm having some problems with the comments section today. YouTube is so broken these days.)

    +jaykay18 Back in the day, I remember when using only 4 cups of powdered Tide would make a 60 pound front loader to sud up to the point where using more than 4 cups of Tide would start making too many suds and start coming out of the lid where you dump in your detergent. Now… for that to happen, you gotta pour in the whole box of detergent, maybe even more.

    Powdered Tide back in the day was actually affordable, and for us, the box would last for at least a month. Now, Tide is so goddamn expensive, and with this HE bullshit, a box of tide would only last 2 weeks… And we gotta use up half the box for our clothes to actually get cleaned. Honestly, I feel like laundry detergent back in the day was more concentrated than it is today. I feel like what the laundry detergent corporations are doing is that they are watering down the detergent so much that the "less subs" claim is just a cover up. In addition, I feel like they are adding more dye so that the product looks "concentrated," and add some kind of chemical that makes the detergent dense.

    I really miss the good ol' days before the Great Recession. Back in the day, you would never hear about a washing machine (*cough* *cough* HE top loaders) suddenly exploding, or a cell phone (*cough* *cough* Galaxy Note 7) suddenly catching on fire. You would rarely hear bullshit on TV and the internet, and commercials weren't as misleading as it is today. Products worked just as advertised, except for the "too big to fail corporations," whom most are still around today, who can lie about their products, and get away with it, easily.

  • Jason JJ Cruz
    Posted at 12:24h, 20 March

    Thank You- I like the video's-I like the how to videos like the alarm the concrete the old Buick- I watch your video's I like the news 12 news 12 owners Newsday I like back in the day when Newsday was it owns company

  • Paul Meade
    Posted at 12:24h, 20 March

    renal failure